FREQUENTLY ASKED QUESTIONS​

Following approval and installation of your PV system, it typically takes 2-4 weeks. However, the accuracy of this estimate will depend on effective communication with your solar company, complete documentation submissions, and other pertinent factors. Please consult our solar application guidelines to gauge your current progress in the process. We commit to providing regular updates at every stage to ensure our customers remain informed. If you haven’t received these updates via email, kindly contact our solar department and request to be added to the mailing list.

We incur expenses to maintain our systems and provide electricity, and this charge is intended to ensure that all customers contribute their relative share of these fixed costs. Our electric system is sized under the assumption that the district will provide the customer’s full electric load, even if they are able to generate their own power. This is because MID must stand ready to meet your full electric needs in the event that your generation is unavailable, such as at night, or during solar system malfunctions. Therefore, both our solar and non-solar customers expected to share these fixed costs equally.

However, during a comprehensive cost of service study, it was found that because our solar customers can offset their usage significantly, they were consequently underpaying their portion of these fixed costs, placing an unjust burden of costs on non-solar customers. To remedy this, and allow for a more equitable distribution of costs, the minimum bill for solar customers was increased. For more information on the calculation of this charge, please refer to “Solar Rates Explained”.

A portion of the energy generated by your solar panels will first be used to power your home, and any excess power is sent to the grid. The generation shown on your bill is reflective of the amount of excess energy that was delivered to the grid. To see the total energy produced by your panels in a given month please refer to your performance meter account. If you have not done so already, you can create a second online account for your performance meter account to view your monthly production.

All solar systems interconnected after December 31, 2019, will be placed on our NEM 2 rate schedule. Per our NEM 2 rates, all power delivered to the grid will be used to offset the total usage of that given month. Generation that exceeds the total monthly consumption will be credited at the Excess Generation Credit rate listed on the rate schedule. This credit reflects the retail rate of power and is listed on the NEM 2 rate schedule. The credit given for the net generation will be carried forward as a monetary value monthly until the end of each 12-month period.

The net metering agreement allows you to receive a monetary credit for your excess generation, which may be rolled over to subsequent months Customers will then have their account

balanced, or “trued-up”, at the end of every 12-month period. However, as a courtesy, MID will still send and allow customers to pay bills monthly. Regardless of your chosen payment method, all solar customers will still receive an annual true-up charge. For customers that have paid bills monthly, this bill will be reflective of only the final month of their annual true up cycle.

Even if you generate excess energy during the day, you still need access to the grid to power your home at times when your solar panels aren’t generating power, like at night or during cloudy days. Additionally, participating in our net metering program allows you to receive credits for the excess energy you contribute to the grid and ensures reliability for your home during solar system maintenance or failures.

If the total energy produced by the system exceeds the amount of energy your home uses in a month, the excess generation will be credited at the Excess Generation Credit rate, listed on the NEM 2 rate schedule. This monetary credit will be reflected on that month’s bill.

MID does not have any restrictions on your choice of installation, as long as the system is in compliance with our system guidelines. We work with all installers and allow self-installation. We cannot recommend a solar contractor, but suggest you consult the Better Business Bureau for a list of reputable solar contractors actively working in your area.

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