Customer Service Information

Welcome to MID Electric Customer Service

At MID we are committed to providing our Electric Service customers with the best possible customer service. We have a dedicated staff that is ready to answer your questions and resolve any service concerns you may have. Many of the questions we get are about billing -- how and where to pay, due dates, etc. You can find most fo these billing questioins answered by clicking HERE. You can also find out about other services including disconnection and restoration fees, deposits and other services.

Have questions or comments? There are three ways to reach MID Electric Service Customer Service:

PHONE: (209) 722-3041
FAX: (209) 722-1457
Email: www.custsvc@MercedID.org

Check out these other services and MID programs too!

MID's Commitment to Our Community.

Buyin a new appliance? You may be eligible for an Energy Rebate.

Tips on how to save energy.

MID's Care program is designed to assist low-income customers.

How efficient is your home? Take a home energy audit and find out.

Need an application for residential service. Download one here.